Job Details Support Engineer R06051

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Discipline: Customer Support and Services | Engineering and Design | Systems Engineering

Location: Stevenage

00 Job Description

MBDA Missile Systems - Deliver for a more secure tomorrow

An opportunity has arisen for a proactive Support Engineer to provide support for our Armed Forces community.

You will join a team supporting a specific product and there will be future opportunities to work with different products (missiles and weapons systems), across various platforms and with multiple customers in the UK and internationally as you develop your skills and care.

You will build trusted relationships with a complex array of internal and external partners, ensuring MBDA's reputation is upheld.

What we're looking for

Good interpersonal/communication skills with the ability to build positive relationships
Self motivated team player able to maintain a professional manner in a dynamic environment
Experience with IT tools such as SAP would be preferable but not essential
Engineering background with a degree or equivalent experience

What's in it for you?

Experience of an in-Service Customer facing role and a strong foundation for career development
Opportunity to build a personal reputation for effective project delivery
Exposure to a wide range of internal and external partners
Opportunity to travel in both UK and Europe enabling you to develop your knowledge of the wider business environment

Our benefits

Flexible working with opportunity to Work From Home part of the time *opportunities for career progression *paid overtime) *great bonus scheme *comprehensive pension scheme *annual salary review *fantastic working environment and site facilities *social, charitable and sporting activities.

Join a great team!

You will be joining a dynamic, focussed Customer Support Service (CSS) team responsible for the in-Service support phase of one of MBDA's missiles/systems. Every day is different.

Why us?

MBDA is an award winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. We value difference and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives.

We're here to help and want to ensure you have a positive experience throughout our recruitment process. We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments.

MBDA is a proud member of Working Families – the UK's work-life balance organisation. We welcome applicants who are looking for flexible working arrangements.

We understand that flexibility benefits our people, our teams and our business; wherever possible we will seek to accommodate a blended approach to on-site and remote working.

Follow MBDA on LinkedIn (MBDA), Twitter (@MBDAcareers) and Instagram (lifeatMBDA_UK).

Please Note: MBDA UK requires all employees to achieve the appropriate clearance relevant to the role!

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00 Benefits & Rewards

Annual Bonus

Our success is dependent on every individual’s contribution to MBDA UK. We want to encourage you to fulfil your potential and share in that success. As such, we have in place a bonus scheme based on different criteria and dependant on grade.

25 Days Annual Leave (plus holiday purchase)

Employees receive 25 days of paid annual leave per calendar year, in addition to all statutory and public holidays. This increases to 26 days after 10 years of service and 27 days after 30 years. You can enjoy more time off by purchasing up to an additional five days holiday through payroll.

Dynamic / Flexible Working

The way we work is changing and your schedule will reflect that. For non-executive employees, we have a flexi-time scheme that allows you to choose, within certain parameters, when you start and finish each day and how you can use time you have accrued. If you have worked the time, you are also able to accrue and take up to 15 days of Flexi-leave per annum, in addition to the 25 days of annual leave provided and bank holidays.

Enhanced Parental Leave

Employees may be eligible for enhanced maternity, paternity, adoption, neonatal and shared parental leave. This includes up to 26 weeks enhanced pay for maternity, adoption and shared parental leave, 2 weeks enhanced pay for paternity leave, and neonatal care leave for up to 12 weeks where a period of extended hospital care is required after birth. Employees also have access to support whilst undergoing fertility testing and treatments.

Dining and Lifestyle Discounts and Vouchers

We offer a choice of two dining and lifestyle cards so you can save money at restaurants, cinema, days out and more as a member. You will have access to hundreds of discounts and rewards on a wide range of retailers, restaurants and entertainment options.

Subsidised Gym Membership

Keep fit for less with our on-site gym located at Stevenage, without breaking the bank. The monthly cost includes access to Stevenage’s Sports & Social club where you can enjoy money off sporting activities, shopping, theatre trips and more. We also offer discounted rates at over 3,500 gyms nationwide.

Pension Scheme

A valuable part of your reward package is the option to become a member of the BAE System Pension Scheme. Whether you plan to retire in five or 45 years you need to think about where your future income will come from when you do. The pension schemes do not just provide for your future, you will also have protection in case you have to stop or cease work early because of ill health; and valuable benefits for your beneficiaries if you should pass away.

Share Incentive Plan

The Share Incentive Plan (SIP) is available for you to join and reinforces our commitment to long-term share ownership amongst our employees.

Financial Advice

You can take advantage of a range of free seminars held throughout the year to help you make good financial decisions for now and the future.

Extracurricular Learning Budget

You can receive up to £150 towards the cost of approved courses each year including group language lessons.

Health and Dental Insurance

Cover you and your family with the option to select our six levels of dental cover. You can choose to visit NHS or private dentists and the cost is deducted through payroll.

We've teamed up with AXA PPP to offer a selection of private healthcare plans, deductible from your net pay, for you and your family.

Employee Assistance Programme

Receive free, confidential advice on a range of financial, personal and workplace issues, available 24/7.

00 Information

Training and Development

Development of our people is of vital importance to us at MBDA, which is why we ensure everyone has access to the teams, tools and resources needed to achieve their goals. This includes our dedicated in-house Learning & Development team, our Apprenticeship programmes, a variety of online learning platforms, and much more.

We encourage new learning and will provide up to £150 in financial support per year if you wish to participate in further study in your own time.

If you lead a team, or hope to do so in the future, we offer a range of management training opportunities, with paths designed for people of all experience levels.

Dynamic Working

We want our people to work when and where they feel they can be most effective. For most of our employees, we have a flexi-time scheme that allows you to choose, within certain parameters, when you start and finish each day and how you can use time you have accrued.

For roles that do not have to be based on one of our sites full-time, you will have opportunities to work from home as part of your agreed Dynamic Working arrangement.

If you have worked the time, you are also able to accrue and take up to 15 days of Flexi-leave per annum, in addition to the 25 days of annual leave provided and bank holidays.

Security Clearance

All employees at MBDA are required to hold UK Security or BPSS Clearance.

For further information, please view our Security & Vetting page.

Awards

We're proud to be a nationally recognised employer at MBDA. We have received a range of employer awards including Glassdoor Best Places to Work 2022; Gold awards from Investors in People, the 5% Club, and Armed Forces Covenant. We are also currently ranked #1 in the UK's Best Big Companies to Work For 2022 league table, as well as #1 for Manufacturing.

Check out our blog ("Our Stories") for the latest MBDA news and awards.